What makes the GSS a great swim school?

So many reasons!

  • We are a privately owned swim school so there are no other members of the general public in the pool
  • Small class sizes
  • Excellent teachers who are mature, highly experienced and qualified
  • A highly successful program
  • A highly advanced filtration and UV cleaning system providing clean and hygienic water all year round
  • Warm water always heated above 30deg

What qualifications do the teachers have?

All our teachers have either Swim Australia or Austswim teaching qualifications as well as CPR and a working with children check. Our teachers are also required to complete a certain amount of training hours within the GSS program. These hours depend on the previous experience of the teacher.

How do we enroll?

If your child is over 3yrs old and has had previous lessons, we do need to do a short assessment (at no cost) to see what level they would swim within our program.

We highly recommend sending us an email to book an assessment as we do spend a lot of time in and around the pool and can get to emails outside of general office hours.

Droplets are primarily booked in only at the beginning of the term as we do prepare our weekly program and sometimes its tricky to catch up if you only join us halfway through. Again, best to send an email.

Once enrolled all parents will have access to their online account where they will be able to make a payment, print out receipts and update all their details.

When are the assessments?

We do assessments on Saturdays at 12pm but you do need to book via email.

When do I need to pay for the lessons?

Invoices are sent to our families and payment is required for the entire term upfront. We accept cash, EFT and Visa/Mastercard (credit cards do attract a surcharge).

What happens if we miss a class?

We do not provide any refunds or makeup classes at the GSS. The reason for this is that it becomes very disruptive for the class as a whole and in the end will have no positive benefits for both your child or the class.

If your child is going to miss a substantial amount of classes either for illness, injury or other, please contact our office via email to discuss your options.

Is the pool warm?

Yes we keep our water temperature at a toasty 32 degrees. For the best long term results we encourage swimmers to continue swimming lessons year round.

Where do we park?

During weekday mornings there is parking outside the front of our building on New South Head Road, although there is only a few one hour spots. There is also parking in the streets surrounding our building (Mona road and Darling Point Road). During the afternoon we suggest parking across the road at the Edgecliff shopping centre where there is 2hrs free parking in both the Aldi and Coles parking section. The shopping centre carpark is a short walk to our swim school, down the hill towards Rushcutters bay.

What are the term dates?

Our swimming term coincides with the NSW school term dates. Most terms run for 10 weeks and we always run a holiday intensive swimming program during the holiday breaks. These programs give children the opportunity to swim every day for the week and most often children make huge improvements over the week.

What do I bring to my first Droplet lesson?

A Splash About Happy Nappy is compulsory for all children in the Droplets classes. We also require a disposable aqua nappy underneath the Happy Nappy. We sell the Splash About Happy Nappy at the swim school and you can purchase one on your first day. Disposable aqua nappies can be purchased from most grocery stores. Please see the terms and conditions for further details on our nappy policy.

What do I bring to my first Splasher, Super Splasher or Ripples class?

Children who are not yet toilet trained are required to wear a SplashAbout Happy Nappy with disposable aqua nappies underneath.

It is also a requirement for children in these levels to wear a swimming cap. Goggles are recommended although we do have practice time without goggles.

We sell nappies, goggles and caps so if you need to purchase any of these, please see our front desk manager when you arrive.

Who can we speak to about our child's progress?

We have a Duty Manager at every shift who is there to help you with questions, make sure the children are swimming in the correct classes, change levels when the need arises and is a general point of contact for all teachers and parents. If you are unable to resolve an issue, best to send us an email and we will do our best to get back to you within a timely manner.